General Terms & Conditions
Product images are for illustrative purposes only and may differ from the actual product.
Total-equestrian.co.uk gives no assurance as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from Total-equestrian.co.uk in this respect may be given but cannot be relied upon by the customer or guaranteed by Total Equestrian.
Complaints Procedure
If you have any complaints please do not hesitate to contact us, we will be happy to sort out any problems.
Contact us with your complaint at, telephone us on or write to
Returns Policy
Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise. Consumable goods will only be accepted for return if the seals are not broken, unless they are of faulty quality.
Sale items can only be returned if they are faulty.
The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.
Ownership and Contact Details
www.totalequestrian.co.uk
sales@totalequestrian.co.uk
are owned by
Total Equestrian
Total Equestrian
The Shop
Blewbury Centre
Blewbury
Didcot
OX11 9NH
T: 01235 850188
E: web@totalequestrian.co.uk
- We aim to answer all customer queries within 48 hours
Company registration number: 5403874
VAT number: 857 7253 86